RETURN POLICY
Welcome to Womenie's Return Policy. We are committed to ensuring your satisfaction with our products. Please carefully review the terms and conditions outlined below.
Eligibility for Returns:
- Most products, excluding fabrics and dupattas are eligible for returns. Check each product's information page for returnability.
- Fabrics and dupattas cannot be returned or exchanged once cut.
Initiating a Return:
Contact us at contactwomenie@gmail.com or WhatsApp our customer care helpline at +91 9824747806 between 11:00 AM to 7:30 PM IST, Monday to Saturday.
Returns Criteria:
- Notify Womenie within 48 hours of receiving the product for any return.
- Products must be returned within 7 calendar days of receipt.
- Customers bear the return shipment cost, and Womenie does not arrange return pick-ups.
Return Conditions:
- All returned products must be in their original packaging.
- Items must be unused, unworn, unwashed, undamaged, and unsoiled.
- Customized products are non-returnable, with alterations considered case-by-case.
- International customers are not eligible for returns.
Refunds and Exchanges:
- Womenie does not provide refunds for return orders.
- Store credit equivalent to the returned product's value will be issued.
Damaged or Faulty Products:
- Report damaged or faulty products with photographs to contactwomenie@gmail.com.
- Womenie examines returned products for defects; the same applies to Womenie.
Color and Product Disclaimer:
- Product specifications are approximate.
- Slight color variations may occur from the website to the actual product.
- Returns will not be accepted based on color and description discrepancies.
Obligations of Womenie:
- Womenie examines returned products for defects and takes remedial steps.
- Replaced products are shipped at Womenie's cost.
- If a replacement is not possible, Womenie processes a refund.
Cancellation:
Orders once placed cannot be cancelled.
For any questions or concerns, contact us at contactwomenie@gmail.com. We strive to provide a seamless shopping experience for you at Womenie.
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